To help keep our younger patients busy, we have GameBoys and a cabinet with children’s toys to play with. We offer an espresso machine in our Milwaukee office. In our Racine office we offer flavored coffee, tea, apple cider and hot chocolate. In our waiting room there is a flat screen that shows pictures from patient’s who have had there braces off, testimonials, contest winners and just upcoming events in the office. As always magazines, books and the newspaper is located in our waiting room as well. We currently has Wi-Fi hooked up in our waiting room for patients to bring their laptops and work on the internet while they wait for their appointment, or their children’s appointments.
At each patient’s appointment whether they are an established patient or a patient who has never been to the office, we make it a point to explain everything from the first thing we do to the very last in detail. So the patient feels the most comfortable with the treatment they are about to be given.
Either Dr. Moles or Dr. Ferri would always be in the office and willing to come over and offer there expertise on any procedure to ease a new patient’s worries before they get their braces.
We also started a new program in the office, called the Passport. Patients of any age can bring these with to appointments and earn stamps that go inside what looks like to be a real passport. The stamps can be redeemed for gift cards. And they can earn all different denominations for the gift cards. Stamps are very easy to obtain as well.
Patients will earn stamps for 1) being on time to their appointment 2) receiving an A for brushing. (brushing grades are A thru F) this help’s younger patients stay on top of their oral hygiene. Stamps are given out for a few other criteria once in treatment with braces. Patients are loving the Passport program so far!
We also offer tooth brushes and tooth paste to our patients to brush before they come back for their appointment to help keep those braces shiny and new!
The technology we offer and the highest quality of treatment we offer here at Moles Orthodontics is unmatched. We don’t settle for so-so treatment and really aim for the best result a patient could imagine! We want them to be in love with their smile when they finish with us.
Here is a testimonial from Google that speaks for itself!
The orthodontist of my dreams!
By Jeraline - Mar 11, 2010
I started my orthodonic treatment 17 months ago at age 55. It was tough growing up, being called names because of unattractive teeth. When I first met Dr. Moles he assured me he could give me a "Knock-em-dead" smile. At my age, I wondered? With each visit I was able to see the progression to my final goal. His staff are professional, caring, genuinely warm people whom I have grown to admire. Appointments have little wait time if any at all. Next month I have my braces removed and I cannot wait to see how my "bucky beaver" smile has been transformed to one that I can truly love. To Dr. Moles and his staff I thank you for making a dream come true.♥
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