Monday, March 22, 2010

Hero(in)es at Moles Orthodontics!

Our office at Moles Orthodontists heroes are our clinical technicians. Our technicians work hard every day of the week. Every one of them completes many different office tasks, from helping at the front desk, to the X-ray department. There isn’t an area in the office these girls couldn’t handle. On really busy days to accommodate patients, they will work straight through without bathroom or water breaks from 8-1 and 2-5.

The most amazing thing is they have been doing this for years and years without complaints. They put the patients first, and want the best care for them. Same goes for patients who run into traffic, or are just running late -- the girls will have to double-seat patients to make sure everyone gets seen on time. That can make for one hectic day.

The girls also make the whole experience for the patients better
. You really get to know them and they get to know you. You feel like you’re coming to an office where your friend works. It’s a great atmosphere, and our clinical technicians make it that way every day.

Monday, March 15, 2010

Moles Orthodontics, partnering with Smile for a Lifetime

Dr. Moles has developed a way to give back with a nonprofit organization called Smile for a Lifetime. The idea of this fine organization is that they are helping under-privileged kids in Milwaukee, Racine and Brookfield who otherwise can’t afford to have a not only a great-looking smile, but a smile that will be healthy and last a lifetime! Dr. Moles believes in the importance of community involvement. He strives to meet the needs of patients not only inside the practice walls, but those for whom treatment might be out of reach. The Smile for a Lifetime Foundation offers the chance for Dr. Moles, and dentists around the country, to do just that.

To become a candidate at Moles Orthodontics, interested families must be at or below poverty level and must complete a one-page application for their child or candidate. Smile for a Lifetime Foundation applications can be picked up at school guidance offices, local YMCA branches, or downloaded online from our web site.

You can learn more about Smile for a Lifetime by giving us a call or visiting www.s4L.org.

Wednesday, March 10, 2010

Ask Dr. Moles: How do you keep up with the latest orthodontic technology?

Dr. Moles has always moved in the same direction as technology. As technology changes, our approach to orthodontics does as well. Our office embraces that change, because we want the absolute best treatment for our patients. Some offices are afraid to move forward and dive into something that may take more work, and stick with the traditional approach to orthodontics. Not moving forward with technology changes can leave other offices left in the dust, and their patients in braces for an average of 40-50 percent longer.

We not only changed the way we do orthodontic treatment, we’ve changed in all areas of the office. We’ve gone completely paperless, to help eliminate cross- contamination. We have updated our X-ray equipment, to the latest 3d Cat machine, which is really important because Dr. Moles has the best view now of the patients roots. That’s crucial when moving teeth. He’s one of only a few orthodontists in the area implementing this technology into the practice. Also, we have the ability to text message and remind patients of their orthodontic appointments, which they love. They can handle their account and make payments online as well.

We’ve also gotten our hands in the social networks. Our office loves Facebook and being able to share new pictures with our patients online. They get a better look at the office personally, not only professionally. It really gives people who currently aren’t with our practice a chance to see some cool things about our office and professional staff. It's really a lot of fun communicating online with our patients.

If you have any questions about Moles Orthodontics or other ways how we stay up-to-date with the latest technology, please give us a call!

Wednesday, March 3, 2010

What are patients saying about Moles Orthodontics?

Recently, we had a chance to ask our patients what they liked most about Moles Orthodontics. Here's what they had to say:

"Professional atmosphere of office including attire and attitude." ~ Peter J.

"Wonderful service and very generous - also best staff I`ve seen." ~ Giuseppe A.

"Professional knowledge, professional office staff, reputable and friendly. Like the ease of checking in at the office and the access to my records, account, etc." ~ Kathleen S.

"I have been very impressed so far with the attention to detail, efficiency and technology that is in use in the practice- Time is a very important commodity- and you are mastering the use of it in daily practice and policy." ~ Kathy S.