When you first walk in the door at Moles Orthodontics you’re greeted by the friendliest front desk, which eases peoples' nerves instantly. Then you're offered a beverage -- you may choose from a selection that includes hot coffee, tea, apple cider, hot chocolate or water.
While our patients are waiting they can view our flat-screen TV, which shows pictures of patients who have gotten their braces off. Seeing that gets patients who are ready to start treatment very excited! They see an outcome, and then can’t wait to see theirs.
Once we bring them back to the operatory, they notice it's a wide open area. This usually creates a safer feeling. They are out in the open and know everything that’s going on around them.
If the appointment is a little longer than usual, we offer video players for patients to watch DVDs. Or, they can bring in their own! The video player actually has a set of glasses with which you are able to see the movie. Patients love these!
The lights above the chair are basically a ceiling on top of another ceiling. This makes the lights easier on the patients' eyes when they are tipped back during appointments.
Another great incentive for our patients is that they are graded on their oral hygiene at every visit -- the more A's, the better chance they have to win. The winner receives a gift card of their choice.
At Moles Orthodontics, we really try to make the best experience possible for the patients, just as we would like to have at an appointment for ourselves.
Happy Thanksgiving!
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